Where inventory piles up indicates where processes slow down {bottleneck, process}. To remove bottlenecks, use smaller batches, decrease flow rate, improve efficiency and productivity there, increase people or tools there, build an alternate pathway, and/or modify process to eliminate bottleneck. Typical design weaknesses include confusing hierarchy of screens, incomplete instructions or information, poor screen design and layout, and/or unjustified assumptions about user knowledge.
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Date Modified: 2022.0224